Your orders, inventory, and fulfillment, finally in one place.
You manage operations across Shopify, Amazon, couriers, payment gateways, and spreadsheets. Every day is spent chasing order statuses, checking which courier is slow, and reconciling COD money that has not arrived. Niblin tracks it all in the background and tells you what needs attention.
Fulfilment & Delivery
See exactly where orders slow down between checkout and doorstep.
Niblin times every stage of fulfilment, from order to dispatch to delivery, and follows orders through the delivery funnel. When an order fails delivery and comes back as RTO, you see the whole journey, not just the final status.
- Stage durations from order placed to dispatched to delivered
- Delivery funnel with the RTO and return journey
- Order pipeline by status so stuck orders surface on their own
- Anomaly detection on fulfilment metrics, ranked by severity
Courier & Payment Scorecards
Hold your couriers accountable with actual data.
You negotiated rates and SLAs, but are they being met? The courier scorecard compares every delivery partner on cost, volume, delivery time, and failed deliveries, including Amazon FBA and Easy Ship. The payment-method scorecard does the same for how your customers pay.
- Cost and volume by delivery partner
- Delivery time and failed-delivery rate per courier
- Amazon FBA and Easy Ship on the same scorecard as your other couriers
- Payment-method scorecard: prepaid vs COD, and how each one performs
COD & Settlements
Know which COD money is still out there.
Cash on delivery means cash arrives late, through couriers, in batches. Niblin reconciles COD remittance and multi-leg settlements from Shiprocket and Razorpay against your orders, so you can see what has been paid, what is pending, and what has gone missing.
- COD remittance tracking through Shiprocket
- Razorpay settlement upload, matched against orders
- Multi-leg settlement reconciliation per channel
- Payment and fulfilment anomalies in the same daily feed
Inventory, Returns & Suppliers
Catch stock and return problems before customers do.
Niblin tracks days of cover per SKU at the current run rate, raises low-stock alerts, and explains why dead stock is stuck. Returns and refunds are grouped by reason so you can fix the root cause, and supplier lead times and CJdropshipping costs sit next to the stock they affect.
- Days of cover and low-stock alerts across Shopify and Amazon
- Dead stock reasons with a recommended action for each
- Returns and refunds with reason buckets and returned-order filters
- Supplier lead times, and CJdropshipping product costs pulled in automatically
Run operations on signals, not spreadsheets.
Connect your platforms in 15 minutes. See fulfilment times, courier performance, COD settlements, and inventory health in one place. No credit card required.